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My Work Experience

Expert QA professional with a proven track record of delivering top-notch quality assurance.  6 Years of experience ensuring seamless functionality and exceptional performance for diverse projects.

Principal Software Test Engineer | Client: Lebara (Telecommunications)


May 2025 – Present

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  • Onboarded to the Lebara project to strengthen the core automation framework and streamline test execution.
  • Contributed to improving Smoke and Regression test suites by identifying and fixing issues in existing test cases, enhancing overall stability and success rates.
  • Regularly executed and monitored daily Smoke and Regression suites on Jenkins, performed detailed analysis of failures, and carried out root cause analysis (RCA) for timely resolutions.
  • Automated around 60 new test cases including both UI and complex API scenarios; within tight timelines, significantly improving test coverage and key performance indicators (KPIs).
  • Raised multiple pull requests that were reviewed, approved, and merged successfully, contributing to the continuous improvement of the automation framework.
Sr. QA Automation Engineer

Nov 2024 – May 2025

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  • Worked on the 3E News platform across Web UI, REST APIs, and database layers, ensuring full-stack QA coverage.
  • Created detailed test cases for every user story in strict BDD format, aligning with agile story definitions.
  • Created comprehensive Test Strategy documents to guide QA efforts and maintain consistency.
  • Played a key role in a major 3E News release, managing QA activities and go-live execution collaboratively across teams.
  • Followed Agile methodology, actively participating in all agile ceremonies including sprint planning, standups, and retrospectives.
  • Contributed to automation testing for the News Web application and News APIs, improving regression cycle efficiency.
  • Additionally contributed to the DataLake project, working with Azure Data Factory, Azure data sources, SQL databases, and validating Power BI reports.
Sr. QA Automation Engineer


May 2023 – Oct 2024

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  • Successfully automated over 100 test cases for complex migration processes encompassing PureVPN products, web applications, and multiple interconnected systems.
  • Automated verification flows across multiple distinct systems, enhancing testing accuracy and overall test coverage.
  • Executed API automation testing using REST Assured, along with robust database automation testing.
  • Integrated API and DB automation into the existing Cucumber framework, strengthening end-to-end testing capabilities.
  • Automated a third-party tool by implementing innovative out-of-the-box solutions, achieving successful RabbitMQ automation.
  • Continued automation of diverse end-to-end flows, including complex API and database-driven testing scenarios.
  • Led end-to-end automation for Service Delivery processes, incorporating UI, API, DB automation, and RabbitMQ.
  • Maintained and enhanced the automation codebase on Bitbucket, ensuring smooth collaboration and timely updates.
  • Integrated automation scenarios with CI/CD Jenkins pipelines for streamlined execution and deployment.
  • Designed and developed a web automation framework from scratch using Cucumber BDD, Java, and Selenium, implementing 30+ reusable custom functions.
QA Consultant
Jun 2021 – May 2023
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  • Automated eCommerce scenarios using Selenium (Java) with Cucumber BDD and Page Factory Model.
  • Performed API testing and automation with Postman, SOAPUI, and JMeter for performance and regression coverage.
  • Contributed to Salesforce POS and Telecom CRM projects, including execution of test cases on Azure DevOps.
  •  Prepared FDD-based test plans and designed functional and E2E test case workflows.
  • Managed bug reporting, tracking, and test executions via Azure DevOps.
  • Built regression API suites and executed them daily for continuous validation.
SQA Engineer
Jan 2020 – Apr 2021
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  • Have been tested on different Mobile Applications, Web Applications (like Payroll, ERP Systems, etc.).
  • Tested various types of all Branded Websites.
  • Conducted all types of testing on projects.
  • Done GUI, Functional, Responsiveness, and Cross Browser testing on the websites.
  • Experienced in testing mobile applications on different Android and iOS versions.
  • Reported bugs on JIRA with standard Bug Template.
  • Extracted test cases from the user stories
  • Have spotted many show-stopper defects and reported them in the meantime.
  • Ensure all requirements are met with the client’s requirements.
  • Daily work on bugs and report to the developers.
SQA Engineer
Jul 2019 – Dec 2019
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  • Testing on the WordPress websites.
  • Performed GUI, Responsiveness, Cross Browser, and Functional testing on all websites.
  • Written test cases on Zephyr Squad (Jira).

Projects Summary

Expert QA professional with a proven track record of delivering top-notch quality assurance. 6 Years of experience ensuring seamless functionality and exceptional performance for diverse projects.

  • Assigned on the CRM modules for the Digi Malaysia.
  • Started API testing which includes both SOAP and REST APIs.
  • Written down test cases for the APIs.
  • Started doing API Automation Scripting and Testing using POSTMAN by implementing effective and useful scripts and assertions.
  • Implemented Data Driven Testing.
  • Made multiple collections on POSTMAN of different APIs for Automation Suites to be run.
  • Executing API Automation Suites on daily basis as a part of Regression testing after deployment.
  • Reporting of the bugs on the JIRA if found any during execution of the suites.
  • Making of Test Cases, Test Set and Test Execution on JIRA.
  • Written down test cases for functional and End-to-End and created a proper test case workflow plan.
  • Executed all functional and E2E test cases on the POS Application.
  • Covered testing for all the modules and submodules.
  • Informed the client about the daily testing iterations execution on POS.
  • Uploaded test cases on AzureDevOps and execution of both functional and End-to-End test cases.
  • Reporting and Tracking of the Bugs on AzureDevOps.
  • Made the overall progress report on AzureDevOps.
  • Made the dynamic Dashboard reports for the test cases execution and the status of the bugs that had been reported.
  • Maintained the execution history for every Regression cycle on AzureDevOps.
  • Execution of the Advanced Warehouse Management Systems on a Manhattan Scale which includes Wave Creation, Wave Run, Picking, Packing, and Shipping.
  • Tested the core functionality of Tax Engine and Slabs.
  • Cross-verified the functionality of line items, payment gateway, etc.
  • Done End to End testing of all the Modules at the end of the month before salary disbursement.
    • Tested End to End all modules which includes User Management, Sales, Invoice, Billing, Reports, etc.
    • Done integration testing of the modules.
    • Done functional, GUI, Responsiveness and Cross browser testing for the multiple websites which mostly made on WordPress templates and customization.
    • Reported bugs that were spotted out during the testing.

    Skills Summary

    Expert QA professional with a proven track record of delivering top-notch quality assurance. 6 Years of experience ensuring seamless functionality and exceptional performance for diverse projects.

    Quality Assurance Expertise

    Proven Track Record

    Experienced manual QA professional with a proven track record in ensuring the quality and functionality of diverse service-based and eCommerce websites. Adept at thriving in technology-driven environments, demonstrating a swift ability to grasp new concepts and technologies.

    JIRA for bug tracking

    Proficient utilization of JIRA for efficient bug tracking, demonstrating familiarity with the complete bug life cycle process.

    Test Cases

    Skilled in crafting comprehensive Test Cases, Test Plans, and Release Notes, contributing to thorough testing procedures.

    Automation Proficiency

    Mastery of API testing

    Demonstrated mastery of API testing and proficient in automating API workflows and scripting using POSTMAN.

    Performance Testing

    Strong command over Performance testing methodologies, utilizing JMeter to evaluate system performance under varying load conditions.

    Detailed Insights

    Generation of comprehensive Extent Spark reports embedded within the framework, offering detailed insights into test execution outcomes.

    Ensuring Seamless Deployment

    Successfully integrated the automation framework into CI/CD Jenkins pipelines, ensuring seamless deployment and continuous testing processes.

    Automation Framework

    Architected a robust and adaptable automation framework using Cucumber BDD in conjunction with Java and Selenium. Proficiently implemented various design patterns to enhance test efficiency and maintainability.

    Test Case Automation and Optimization

    Automated over 500 Test Cases

    Successfully automated over 500 test cases encompassing PureVPN products, web applications, and various systems.

    Enhancing Testing Accuracy

    Automated verification flows across multiple distinct systems, enhancing testing accuracy and overall coverage.

    Testing using REST ASSURED

    Executed API Automation Testing using REST ASSURED, accompanied by proficient DB Automation Testing.

    Integration of API and DB Automation

    Seamlessly integrated API and DB Automation into the existing Cucumber Framework, elevating end-to-end testing capabilities.

    Innovative Third-Party Automation

    Innovative Solutions

    Undertook the challenge of automating a third-party tool; achieved successful automation of RabbitMQ using innovative out-of-the-box solutions.

    Certificates

    Elevating Excellence through Credentials: A Chronicle of Acclaimed Certifications in QA, Automation, SQL, Performance Testing, Microsoft Dynamics, and Agile Methodologies

    Automation

    Test Automation with Cypress

    10Pearls • 2022
    Web Automation
    Selenium Webdriver Features Furqan patel - QA Engineer

    Selenium Webdriver Features (Expert)

    StudySection • 2023
    Automation
    Selenium Webdriver Features Furqan patel - QA Engineer

    Selenium Webdriver Features (Advanced)

    StudySection • 2023
    Automation

    Structured Query Language (SQL)

    SQL Intermediate

    SQL (Advanced)

    StudySection • 2023
    SQL Query Writing
    SQL Intermediate Furqan patel - QA Engineer

    SQL (Intermediate)

    HackerRank • 2022
    SQL Query Writing
    SQL Basic Furqan patel - QA Engineer

    SQL (Basic)

    HackerRank • 2022
    SQL Query Writing
    SQL (Advanced)

    SQL (Advanced)

    StudySection • 2023
    SQL Concepts

    Microsoft Dynamics

    Microsoft Dynamics 365 Fundamentals (ERP)

    Microsoft Dynamics 365 Fundamentals (ERP)

    Microsoft • 2022
    MS Dynamics
    Microsoft Dynamics 365 Fundamentals (CRM)

    Microsoft Dynamics 365 Fundamentals (CRM)

    Microsoft • 2022
    MS Dynamics
    MS Dynamics 365: Core Finance & Operations

    MS Dynamics 365: Core Finance & Operations

    Microsoft • 2022
    MS Dynamics

    Agile

    Understanding Agile and Scrum at a Deeper Level

    Understanding Agile and Scrum at a Deeper Level

    10Pearls • 2022
    Agile
    Scrum Fundamentals Certified (SFC)®

    Scrum Fundamentals Certified (SFC)®

    Scrum Study • 2020
    Agile

    Quality Assurance

    ISTQB® Certified Tester - Foundation Level Furqan Patel - QA Engineer

    ISTQB® Certified Tester Foundation Level Agile Tester

    PSTB • 2022
    Certified Agile Tester
    ISTQB® Certified Tester - Foundation Level Furqan Patel - QA Engineer

    ISTQB® Certified Tester - Foundation Level

    PSTB • 2021
    Certified QA

    Performance Testing

    Learn JMETER from Scratch on Live Apps

    Learn JMETER from Scratch on Live Apps

    Udemy • 2022
    Performance Testing